CITIMARINE STORE RETURN POLICY
Here at Citimarine Store, we want you to have the best shopping experience possible.
Products in their original packaging and ready-to-be-sold condition may be returned within 30 days for a full refund or exchange. Return shipping cost is covered by customer unless product is defective from manufacturer or damaged by shipping.
Items returned within the 30 days, but not in their original packaging and condition, will be subject to a 15% handling fee for inspection, repackaging, and restocking.
Damaged or Missing Goods
We always inspect items prior to shipping; we suggest that you also thoroughly inspect the items before accepting delivery. If damage is apparent, please refuse delivery or if your parcel is left without a signature and damage is found, contact Citimarine Store Customer Service at 1-800-766-5256 as soon as possible.
Returns made within 30 days of receipt of item will be refunded with the type of payment used in the original purchase. Please allow up to 5 business days for the refund to be posted to your credit card / bank account from the date a refund is processed.
Questions regarding our return policy? Don't hesitate to contact us here or chat with us below!