All our products come in new condition and in most cases guaranteed by the manufacturer. In most cases manufacturers cover the repair or replacement of damage products for up to a year, and in some cases longer.
Exchanges: Defective parts can be exchanged at no cost within the first 30 days after purchased for products of the equal or greater value.
Returns: Customers can return items in new condition within the first 30 days for a 10% restocking fee. If the Items are returned within 7 days after delivery no restocking fee will be charged. Items must be in original, new condition in the manufacturer packaging and must include all materials, instructions, parts, guarantee cards, etc.
Please email us at Sales@citimarine.com or call us at 1800-766-5256 for more information and return/exchange instructions.